ordering info
Ordering Info | Custom Labels | Quality & Service Info

Click on any of the following for further information below

Order Quantities

Delivery
> Incoterms 2000
> Production Time
> Door to Door Transit Times
> Delays

Shipping Sizes
> Full Container Loads (FCLs)
> Less Than Container Loads (Groupage)

Other
> Airfreight
> Packing
> Documentation
> Payment Terms

Order quantities [TOP]

• Production capacity: 50,000 - 70,000 units in a turn-around period of 6 weeks; larger quantities in summer due to longer daylight hours
• Minimum quantity: 3000 units – negotiable
• Very small quantities: available through main buyers in many countries worldwide upon direction from Eswatini Swazi Kitchen

Incoterms 2000 [TOP]
FCA/FOB Durban (seafreight)
FCA O.R. Tambo International Airport (Johannesburg)

production time [TOP]
Ex-factory: from 4 to 6 weeks from date of receipt of the required pre-payment amount (see Payment terms) and depending on the size of the order placed.

Door-to-door transit times [TOP]
Depending on port or place of destination:

• Sea freight: between approximately 6 and 9 weeks
• Air freight: a couple of days or more

Delays [TOP]
When placing an order for goods that must arrive at a certain time, take into account possible delays due to:

• Congestion at the railway station at Matsapha in Swaziland (trains for Durban port leave on Mondays, Wednesdays and Fridays)
• Congestion at Durban port (up to 8 days delay, depending on season)
• Gale-force winds (between 2 to 4 days)
• Cancellation of calling on Durban port by vessel on which cargo was booked (alternative shipping line/vessel: up to 3 weeks delay)

Full container loads (FCL) [TOP]

• 1x 6m/20ft general purpose container at a time
• A customer can nominate the shipping line and vessel or leave these shipping arrangements to Eswatini Swazi Kitchen
• When a customer nominates the shipping line, it is important to ensure the company is represented in Swaziland to avoid/prevent transportation and communication problems
• Booking of cargo space can either be done by the customer or by Eswatini Swazi Kitchen

Less than a container load (groupage) [TOP]
A customer can nominate an agent in Durban or Eswatini Swazi Kitchen can make the groupage arrangements via its own reputable agent based in Durban

Airfreight [TOP]
Similarly to groupage, either the customer appoints an agent in Johannesburg or Eswatini Swazi Kitchen’s agent is used

Packing [TOP]

1. Eswatini Swazi Kitchen uses Euro pallets (size: 1100 x 800 mm). The pallets are fumigated according to ISPM15 and a certificate can be provided
2. 14 pallets with a height of 1700 mm or 28 pallets with a height of 980 mm fit in a 6m/20ft container
3. Stacking-height of pallets can be adapted to a customer’s specific warehousing needs
4. 6 jars (275 ml) are packed in a recyclable carton box measuring 200 x 130 x 120 mm
5. Pallet stacking: 12 layers high/28 boxes per layer (336 boxes - 2016 jars per pallet) or 6 layers high (168 boxes – 1008 jars per pallet) – total of 28,224 jars
6. Carton boxes are strapped onto a pallet and the whole unit is wrapped in plastic stretch film

Documentation [TOP]

1. A customer must inform Eswatini Swazi Kitchen of precise documentary requirements
2. Seafreight: shipping/commercial documents are forwarded by courier in time for import Customs clearance of the goods
3. Airfreight: shipping/commercial documents are attached to the air waybill accompanying the goods on the relevant plane

PAYMENT TERMS [TOP]

Pre-payment

• 50% of FCA/FOB order value – electronic bank transfer via SWIFT or telegraphic transfer (TT), whichever is applicable

Post-payment

• The 50% balance is due upon receipt of the goods – electronic bank transfer by SWIFT or TT